HomeServe, Salt Lake City to Offer Service Line Coverage

HomeServe USA, a provider of home emergency repair service plans, announced a new program with the Salt Lake City Department of Public Utilities where it will begin offering optional exterior sewer line, water service line and in-home plumbing repair service plans to more than 72,000 households in Salt Lake City and the surrounding Salt Lake County.

Under the new program, HomeServe will initially be offering sewer line coverage to homeowners located inside the city limits. The coverage may be expanded to Salt Lake County in the future. Program details are being provided to city residents in a mailing from HomeServe beginning this month. Future mailings will include water service line coverage and interior plumbing and drainage coverage as the program is expanded to all the communities served by the Salt Lake City Department of Public Utilities both inside the city and in the surrounding county.

An established service provider to more than 1.5 million customers across the U.S. and in Canada, HomeServe is expanding into Utah for the first time. HomeServe also has similar programs with 42 utilities and municipalities throughout the country, including Louisville, Ky.; Birmingham, Ala.; Charleston, S.C.; Portland, Maine; and Des Moines, Iowa, all of whom have selected HomeServe to provide coverage to their city’s residents. Salt Lake City homeowners will be able to purchase plans directly from HomeServe with multiple payment options.

“Many homeowners are not aware of their responsibilities when it comes to home emergencies like a leak in the water line on their property or a problem with the sewer line,” said Tom Rusin, CEO of HomeServe USA. “It’s important that homeowners understand where their responsibilities lie so they don’t get stuck with an expensive repair bill they can’t afford. Our protection plans take away that worry by providing homeowners with coverage for the cost of repairs and a pre-vetted, local contractor to make the repair.”

HomeServe customers have access to a repair hotline that is staffed and available 24 hours a day, 365 days a year to bring local, licensed and insured Salt Lake City area contractors right to their home for repairs. The sewer line protection plan HomeServe is offering to homeowners within Salt Lake City is priced at $6.99 a month.

“Working with HomeServe has enabled us to provide a much-needed service to Salt Lake City homeowners,” said Jeff Niermeyer, P.E., director of Salt Lake City Department of Public Utilities. “Salt Lake City residents, and eventually all Salt Lake County residents that the DPU serves, will have the option to purchase protection from the cost and inconvenience of these types of home emergencies.”

“We are excited with the option residents now have to protect themselves from an expensive problem,” said Salt Lake City Council Chairman Charlie Luke. “I’ve had it happen to my home, and I would have been thankful for the coverage.”

Source: HomeServe USA