Halifax Utility to Modernize System

Itron Inc. and Halifax Regional Water Commission have entered into a contract to modernize the utility’s water distribution system. The utility, which provides water, wastewater, and storm water services to residents of the Halifax Regional Municipality, Nova Scotia, Canada, will deploy Itron’s smart water solution and analytic software-as-a-service as part of its Advanced Metering Infrastructure (AMI) project. The project aims to provide more customer-focused and efficient services to residents and improve overall system infrastructure.

Halifax Water will give customers the ability to track and manage water usage. The software also will enable customers and the utility to identify potential leaks on the customer premise in a proactive manner, which will help prevent wasted water and related high bills. With detailed meter data, Halifax Water can be more responsive to customer inquiries. Halifax Water proposes to eventually move to monthly billing, which will allow customers to manage their budgets more effectively. The solution also will give the utility more operations capability so it can improve water distribution system management.

“Halifax Water’s mission is to provide world class services for our customers and our environment. AMI technology forms the backbone of the utility of the future, which reflects more customer-focused and efficient services. We will benefit from Itron’s expertise as a world-leader in modernizing utility operations and improving water management,” said Carl Yates, general manager for Halifax Water.

“Halifax Water and its customers will greatly benefit from Itron’s smart water solution, which provides improved visibility into system operations and gives consumers more control over their water usage,” said Paula Billingham, vice president of sales, marketing and delivery for Water North America at Itron. “Water is a precious resource and every drop counts, which is why Itron is glad to help Halifax Water modernize its distribution system to improve the management of its water resources.”

Source: Itron Inc.